footer logo

Shipping Policy


We work with a number of local New Zealand couriers to provide fastest reliable service for delivery. Our warehouse has regular pickup times throughout the day (8:30am, 11am, 3pm). If your order is received after 2:30pm Mon-Fri will be processed and shipped the following day. Orders received after 2:30 pm Friday will be shipped the following Monday. If you require a particular shipping method, please contact us to arrange.


If you live outside of New Zealand and would like to order from us, we can arrange shipping. Costs and times will depend upon location and shipping method you request.


Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
Auckland 1-3 Days
North Island (Excl. Auckland) 2-3 Days
South Island 3-5 Days
Outside of New Zealand Please contact


Your order will have a tracking number that can be sent once your order is shipped but sometimes due to shipping changes or specials, tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.